Terms of service

Terms of Service

Last updated: 8 July 2026

Welcome to Tain Pet Supplies.

These Terms of Service explain the terms and conditions for using our website tainpetsupplies.shop and purchasing products from us.

By accessing our website or placing an order, you agree to these terms.

Tain Pet Supplies
11 Geanies St
Tain IV19 1BB
United Kingdom

Phone: 01862 892858

Website: tainpetsupplies.shop

We aim to provide accurate product descriptions, images, prices, and availability information.

Product availability may change, and we reserve the right to update, modify, or discontinue products when necessary.

When you place an order, you confirm that the information provided is accurate and complete.

After placing an order, you will receive confirmation of your purchase.

We reserve the right to refuse or cancel orders if necessary, including cases involving incorrect information, payment issues, or suspected fraud.

All prices are displayed clearly on our website.

Payment must be completed at checkout using the available secure payment methods.

We do not store full payment card details.

We currently deliver within the United Kingdom.

Our delivery options:

Economy Shipping: 5–8 business days — Free

Standard Shipping: 3–4 business days — £15

Delivery times are estimates and may vary due to courier delays or circumstances outside our control.

We offer a 30-day return policy.

Customers may request a return within 30 days after receiving their order.

Returned items must meet our return conditions as explained in our Return & Refund Policy.

You agree not to misuse our website, attempt unauthorised access, or use our services for illegal activities.

Your personal information is handled according to our Privacy Policy.

We may update these Terms of Service when necessary. Updates will be posted on this page.

If you have any questions about these Terms, please contact Tain Pet Supplies.

Tain Pet Supplies
11 Geanies St
Tain IV19 1BB
United Kingdom

Phone: 01862 892858

Website: tainpetsupplies.shop